Introduction
Training providers are under increasing pressure to deliver outcomes across a growing list of priorities: curriculum content, functional skills, hot topics, enrichment, CAGs, and more. Tutors are expected to cover it all — often with little time left for personalised support.
To cope, many providers end up recruiting more tutors, driving up operational costs without necessarily improving learner outcomes.
But what if you could redesign your delivery model so tutors spend less time delivering information — and more time supporting learners where it counts?
By shifting from a traditional tutor-led model to a coach-supported model, and letting e-learning handle the knowledge delivery, you can free up tutors to focus on real impact: helping learners apply their learning, overcome barriers, and achieve timely completion.
Part 1: Why the Traditional Tutor Model Is Holding You Back
Most tutors today are overloaded. They’re not just delivering the qualification content — they’re also responsible for:
- Re-teaching difficult topics
- Delivering catch-up sessions
- Covering literacy and numeracy
- Supporting with compliance (e.g. safeguarding, Prevent)
- Delivering enrichment and hot topics
- Gathering evidence for CAGs
This model is curriculum-driven and reactive. Tutors are focused on getting through the content — often at the expense of deeper learner support. It spreads resources thin and makes scaling your delivery more expensive.
Part 2: Redefining the Role — From Tutor to Coach
When we talk about coaching, we don’t mean certified coaching or life coaching. We mean repositioning your tutors to focus on the learner, not just the content.
Here’s how the roles compare:
Traditional Tutor | Coach-Style Tutor |
---|---|
Teaches and re-teaches curriculum content | Supports learners to apply learning |
Driven by curriculum requirements | Driven by learner needs |
Delivers literacy, numeracy, enrichment etc. | Leverages e-learning to cover non-core content |
Spends most time on delivery | Spends most time on 1-2-1 learner progress |
Reactively fixes problems | Proactively challenges and motivates learners |
Coach-style tutors:
- Work 1-2-1 with learners who are falling behind
- Provide stretch and challenge to high-performing learners
- Motivate learners to complete on time
- Tailor their support to individual needs and goals
They don’t stop delivering entirely — but they stop repeating delivery. Their time shifts from teaching to transforming.
Part 3: E-Learning Is the Key to Making This Work
For tutors to move into a coaching role, something else needs to take on the responsibility of delivering consistent, accessible content. That’s where e-learning comes in.
Instead of relying on tutors to teach everything, every time, e-learning can deliver:
- Main qualification knowledge
- Functional skills in English and maths
- Hot topics and enrichment
- Literacy and numeracy support
- Evidence-based content for CAGs
This isn’t just about convenience. It’s about creating a scalable, consistent and learner-led delivery model that allows tutors to do what they do best: support, engage, and motivate learners.
Part 4: How to Make the Shift
You don’t need to restructure your team — just how you use them.
✅ Step 1: Automate Knowledge and Enrichment Delivery
Create more time for tutors by investing in structured e-learning content that covers 100% of knowledge criteria as well as:
- Functional Skills
- Careers Advice and Guidance (CAG)
- Enrichment Hot Topics
- Literacy and Numeracy
- Anything else you want to offer as resources
✅ Step 2: Redesign the Tutor Role
Define the role as coach-first:
- Less time spent teaching
- More time spent supporting individual learners
- Clearer focus on learner progress, challenge and completion
✅ Step 3: Support the Transition
Train tutors in:
- 1-2-1 learner support strategies
- Progress conversations and motivational techniques
- Tailoring stretch and challenge activities beyond the core curriculum
Conclusion: Build a Delivery Model That Scales and Succeeds
Traditional tutoring spreads your resources thin. It’s reactive, expensive, and hard to scale.
Coach-style tutoring, backed by structured e-learning, flips the model:
- Content is delivered consistently and flexibly
- Tutors provide targeted, high-impact support
- Learners feel seen, supported and motivated to succeed
This is the model that modern training providers are moving toward — and it’s how you deliver better outcomes without growing your team (or your costs).
Ready to make these changes?
We have high-quality e-learning that covers the full learner journey — from curriculum knowledge to Enrichment, CAG, Literacy and Numeracy, and functional skills.
Just take a look at one of our brand new AI tutor session for the Level 2 Personal Licence holder program. Our customer runs this full program with no human tutor delivery. This has allowed them to increase the case load of the tutor/coach who runs the program, and has led to an ROI of 178%
Our content frees your tutors to become coaches — focused on progress, engagement and success.
👉 Let’s talk about how we can help you build a coaching-first model that scales.